1. Deposits and Balance Payments
If you make a booking more than 8 weeks before the holiday date you will be required to pay a Deposit when making the booking and the balance will be due no later than 8 weeks before the holiday is due to start.
If you make a booking within 8 weeks of the start of the holiday you will be required to pay for the holiday in full at the time of booking.
We reserve the right to cancel your holiday and re-let any holiday where any payment due more than 10 days’ is late. In these circumstances you will not be entitled to any refund.
The Deposit are non-refundable.
Unable to make the Property available
If we cannot make the Property available to you for your booking, we will arrange a refund of all amounts you have paid towards the accommodation cost. 
We will pay any reasonable expenses because of such an event. 

2. Guest Cancellations
If you cancel prior to the holiday arrival date you may be due a partial refund from the us.
The refund will depend on the amount of notice you give us before the holiday start date. The refund will be calculated as follows (“Standard Cancellation Terms”):
•    21 or less days’ notice – No refund due
•    22-35 days’ notice – 10% of the total accommodation cost
•    36-42 days’ notice – 20% of the total accommodation cost
•    42-56 days’ notice – 40% of the total accommodation cost
•    More than 56 days’ notice – your liability to pay the balance will be waived, however, the Deposit will not be refunded. If the holiday was paid in full and more than 56 days’ notice is provided, then 2/3rds of the total accommodation cost will be refunded.
The Deposit is non-refundable when you cancel a holiday.
If a refund is due, we will aim to return the applicable amount within 10 working days of cancellation.
We recommend you buy holiday insurance.

3. Holidaymakers’ responsibilities
You will ensure that you and all Holidaymakers will:
•    act responsibly and carefully whilst at the Property, abiding by any property specific house rules and leave the Property, and all things in or at it, in the same state of repair and cleanliness as at the start of the holiday;
•    report to the Owner any damage or breakages made during the holiday occupancy and pay for damage (wear and tear accepted);
•    not smoke at the Property nor allow anyone else to smoke at the Property;
•    not allow more than the maximum number of people to stay at the Property as stated on the Website;
•    at all times comply with any applicable laws and local or Government guidance, and ensure that no Holidaymaker or their guests (if allowed at the Property) do anything which is illegal, or may cause unreasonable damage, noise, behaviour or disturbance;
•    not enter the Property before the stated arrival date and time and will leave the Property before the stated departure date and time;
•    treat people with respect and not act in a way which is abusive, violent, destructive, menacing, or harassing towards an Owner, any member of their team, any member of the community in which the Property is situated.
•    secure the Property (including all windows and doors) whenever leaving the Property.
We will be entitled to make a reasonable charge where Holidaymakers have failed to comply with these responsibilities. In serious cases, Holidaymakers may have to leave the Property early without any compensation or refund.

No pets are allowed at the properties.